Inspired by Compassion. Driven by Experience.
We are the proud co-founders of Compassionate Care Hub, united by a shared passion for delivering personalized, compassionate care that empowers individuals to live with dignity and independence
With over 34 years of nursing experience, Hazel has dedicated her career to supporting older adults with physical and mental health complex needs including dementia. Her personal journey caring for her 98-year-old mother at home has deeply influenced her belief in the importance of personalized, home-based care. When her mother faced a serious illness, she was able to arrange critical care at home, including IV antibiotics, fluids, and oxygen therapy—a decision that led to her full recovery in the comfort and security of her familiar environment. This experience was the driving force behind establishing Compassionate Care Hub.
Our founders’ shared vision is rooted in personal experience and professional dedication. Together, they combine clinical expertise, organizational leadership, and a deep understanding of compassionate care.
Our mission is to deliver exceptional, holistic care that enhances the well-being of those we serve. We provide tailored support for individuals with physical, mental, and complex needs, fostering independence and enriching lives through expert care and compassionate service.
To be Zimbabwe’s leading provider of compassionate, person-centered care—empowering individuals to live with dignity, independence, and purpose.”
Guiding Every Step of Care with Compassion and Excellence
We lead with empathy, kindness, and understanding, ensuring that every individual feels valued, respected, and supported in their care journey.
We honor the uniqueness of every person, providing care that respects personal choices, cultural beliefs, and individual preferences.
We are committed to delivering the highest standard of care through continuous learning, professional development, and dedication to best practices.
We act with honesty, transparency, and accountability in everything we do, fostering trust with our clients, their families, and our partners.
We enable individuals to live independently and make informed decisions about their care, promoting autonomy and confidence.
We treat every client, caregiver, and partner with fairness and respect, ensuring that their voices are heard and valued in every aspect of care.
We focus on the complete well-being of every individual—addressing physical, emotional, social, and psychological needs in a compassionate, person-centered way
We believe in working together—with families, healthcare professionals, and community organizations—to provide seamless, comprehensive care.
Choosing us means selecting a partner who is deeply committed to your well-being. Our approach is built on a foundation of trust, expertise, and genuine compassion.
Customized care plans that respect individual needs, preferences, and goals.
Extensive expertise in complex health needs, including dementia and chronic conditions.
We care for the whole person—addressing physical, emotional, and social well-being.
At Compassionate Care Hub, we provide compassionate, personalized care designed to meet the unique needs of every individual.
We offer home-based care services for adults with chronic conditions or post hospitalisation, individuals with dementia, physical disabilities, learning difficulties, autism, and chronic illnesses. Our services include support with daily living activities, personal care, companionship, medication management, doctor-at-home visits, caregiver training, and the sale/hire of medical and mobility equipment.
We are based in Bulawayo and currently serve clients in Bulawayo and surrounding areas. However, we are expanding to other cities such as Harare, Gweru, Kwekwe, and Masvingo. Please contact us to confirm availability in your area.
Absolutely. We work with clients in the diaspora to provide trusted care for their family members in Zimbabwe. We offer regular updates, care reports, and open communication to give you peace of mind.
Our Doorstep Doctor service allows you to request a qualified doctor to visit your home for medical assessment and treatment. This reduces unnecessary hospital visits. You can book online or via WhatsApp. The doctor will recommend hospital care if necessary.
Anyone in Bulawayo and surrounding areas who needs non-emergency medical care at home—whether adults, those with chronic conditions, or post-hospital patients.
Yes. Whether you are nearby or abroad, you can arrange a visit for your family member. We also offer feedback and updates to keep you informed.
A holistic assessment is a detailed review of a person’s health, social, emotional, and environmental needs. We consider the whole person—not just their illness.
A typical assessment takes 60–90 minutes, followed by a written care plan within 48–72 hours.
Yes. You do not need to be an ongoing client to request an assessment and care plan.
