We offer home-based care services for adults with chronic conditions or post hospitalisation, individuals with dementia, physical disabilities, learning difficulties, autism, and chronic illnesses. Our services include support with daily living activities, personal care, companionship, medication management, doctor-at-home visits, caregiver training, and the sale/hire of medical and mobility equipment.
We are based in Bulawayo and currently serve clients in Bulawayo and surrounding areas. However, we are expanding to other cities such as Harare, Gweru, Kwekwe, and Masvingo. Please contact us to confirm availability in your area.
Absolutely. We work with clients in the diaspora to provide trusted care for their family members in Zimbabwe. We offer regular updates, care reports, and open communication to give you peace of mind.
Our caregivers and nurse aides are trained in essential areas including personal care, dementia support, pressure sore prevention, moving and handling, catheter care, and safe medication practices. Nurse aides typically hold formal certificates from recognised institutions, while caregivers receive in-house training and practical competency checks led by a Registered Nurse with over 30 years of experience.
All staff go through a thorough recruitment process including police checks, reference verification, a skills assessment, and a values-based interview. Only those who demonstrate empathy, reliability, and competence are selected.
Yes. We consult with families to understand preferences such as language, personality, and cultural values to find the right match. Where possible, we arrange a meet-and-greet or introductory video call.
We monitor care through scheduled and unannounced spot checks, regular reviews of care logs, family feedback, and ongoing staff supervision. Every caregiver is guided by a personalised care plan that we monitor for adherence.
Yes, we conduct regular in-person or phone welfare checks to monitor the client’s well-being, environment, and the support they are receiving.
Yes. We offer regular updates via WhatsApp, email, or phone, including progress reports and photos (with consent) to give you peace of mind.
The training is designed for family members, domestic helpers, and informal carers who are supporting someone at home. No healthcare background is required.
We offer practical training on dementia care, preventing pressure sores, safe handling, medication safety, personal hygiene, incontinence care, and more.
Training is offered through in-person workshops. We will also offer online options in the future.
Most workshops are half-day or full-day sessions.
Yes, a Certificate of Attendance is issued for each completed module.
Absolutely. We can personalise training sessions based on your specific situation.
Our service allows you to request a qualified doctor for a home visit for non-emergency medical assessment and treatment, reducing unnecessary hospital visits.
Anyone in Bulawayo and surrounding areas who needs non-emergency medical care at home, including adults, those with chronic conditions, or post-hospital patients.
Yes, the doctor can prescribe medication or make recommendations for further care, including a hospital referral if necessary.
You can book through our online form, WhatsApp, or by calling us directly.
No. For critical emergencies, please go to the hospital or call emergency services immediately.
Yes, whether you are nearby or abroad, you can arrange a visit for a family member and receive feedback and updates.
It’s a detailed review of a person’s health, social, emotional, and environmental needs to create a plan that considers the whole person, not just their illness.
Some families have carers but need expert guidance to develop a safe, personalised care plan. Our assessment provides this clarity.
The plan outlines the person’s needs, preferences, risk factors (e.g., falls), medication routines, and recommended daily care routines.
A trained health professional, usually a Registered Nurse, will visit the client’s home.
A typical assessment takes 60–90 minutes, with a written care plan delivered within 48–72 hours.
Yes, you do not need to be an ongoing client to request an assessment and care plan.
Yes. We offer a range of equipment for sale or hire, including wheelchairs, walking frames, blood glucose monitors, etc.
Get in touch today to learn how we can help you or your loved one live with greater independence and peace of mind.
